Hosein Ganjinia; Mehrdad Gudarzvand Ghegini; Ahmad Ghaffarzadeh
Volume 20, Issue 61 , April 2010, , Pages 91-120
Abstract
The objective of this research is to determine the impacts ofOrganizational Justice Perception on Organizational CitizenshipBehavior in the Ports and Maritime Organization and CustomsAdministration of the Port Anzali– in state of Guilan.The basis of this research is on the analysis of how the Country'sServices ...
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The objective of this research is to determine the impacts ofOrganizational Justice Perception on Organizational CitizenshipBehavior in the Ports and Maritime Organization and CustomsAdministration of the Port Anzali– in state of Guilan.The basis of this research is on the analysis of how the Country'sServices Management Law as an initiator of structural and socialjustice in the organizations under this law (excluding some instancesenumerated by the legislator), affects the organizational citizenshipbehavior.This research is applicable regarding its goal. The method isdeccriptive-analytic, and a questionnaire was used as the informationcollection tool. In this research, 186 out of 359 employees of Anzali'sPorts & Maritime administration, and customs organization wereselected to answer the questionnaires. The data analysis was doneusing SPSS program. In the analytical section, Anova and Duncantests were performed.Contrary to the parallel researches held inside or outside of thecountry, maintaining organizational citizenship behavior is to someextent determined by distributive justice perception, the results of thisresearch, show with 95% degree of confidence, no menangful impactof distributive justice perception on OCB; however, the influences onorganizational citizenship behavior caused by some other dimensions,are similar to those of other researches; These dimensions are: perception of procedural justice, perception of interpersonal justice &perception of informational justice.The conclusion is that organizational citizenship behavior is a kind ofvoluntary behavior and is mostly influenced by the supervisors'thoughts and way of behavior, and also the organization's plans andpolicies.
